Legal Document

Terms & Conditions

Please carefully review these Terms and Conditions before using the Smart Worker platform.

By accessing www.smartworker.in, you confirm that you have read, understood, and agreed to comply with these terms, which apply to all visitors, service seekers, and skilled workers registered on the platform.

Smart Worker is an online platform maintained by Smart Worker, registered at Vilappilsala P.O., Trivandrum, Kerala, India. The platform connects individuals and households needing skilled trade services with qualified and registered tradespeople in their local area.

Eligibility and Account Registration

Individuals who are at least 18 years of age and possess legal capacity under applicable Indian law are eligible to use this platform.

Nature of the Platform and Services

Smart Worker acts as an intermediary only and does not employ workers, supervise jobs, or guarantee service outcomes.

Responsibilities of Skilled Workers

  • Provide accurate profile and qualification details.
  • Maintain required licenses or certifications.
  • Deliver services professionally and safely.

Responsibilities of Service Seekers

  • Verify worker suitability before engagement.
  • Agree scope, rates, and schedule in advance.
  • Provide a safe work environment.

Payments, Pricing, and Transactions

Payments are settled directly between service seeker and worker. Smart Worker does not process or hold user payments.

Cancellation and Refund Policy

Cancellation and refund terms are decided directly between service seeker and worker.

Prohibited Conduct

  • False or misleading profile information.
  • Unlawful or harmful platform usage.
  • Abusive or discriminatory behavior.
Important: Violations may result in suspension or permanent account removal.

Limitation of Liability

Users engage with services at their own risk. Smart Worker is not liable for direct service outcomes between users.

Intellectual Property

All platform branding, content, design, and software remain Smart Worker property unless explicitly stated otherwise.

Modifications to Platform and Terms

Smart Worker may update platform features or terms at any time by publishing revised terms on this page.

Contact Us

Get in Touch

Smart Worker: Vilappilsala P.O., Trivandrum, Kerala, India